Trying to book a flight for the first time. When I go on line to book it says carry on...

GetHuman-beckysbm's customer service issue with Allegiant from November 2018

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Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
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The issue in GetHuman-beckysbm's own words
Find out the correct amount for carry on and checked luggage....and why it doubles the price once you click on it. ... Trying to book a flight for the first time. When I go on line to book it says carry on $**.**...when I check this it charges me $**.**. The check on luggage also doubles once you click on it. Is this right?
This is my first flight with you and I don't feel it's because I'm a senior that I don't understand this.
Just answer me with a price.
I am a new customer and my daughter raves about your airline and goes everywhere even out of the country ….and I don't understand how this works.
Yes. Tried to do the chat but there was no place where I could find to answer the person. Please call me back. BEEN WORKING ON THIS FOR * HOURS....HAD TO GO TO THE BATHROOM.
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Allegiant

On line service
Customer service issue
Reported by GetHuman-beckysbm
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2569 others
0 customers following this

Timeline

GetHuman-beckysbm started working on this issue
Nov 7th, 2018 6:39pm

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