Refund of baggage and seat selection fees on round trip IWA*BIS*IWA prior to the return flight from BIS on **Oct.

GetHuman1372165's customer service issue with Allegiant from October 2018

Help with my Allegiant issue
The issue in GetHuman1372165's own words
Trying to remove the * checked bags and * carry on bag that are presently showing on the itinerary *QZKYW and refund the Baggage Fees and Seat selection fees that have already been paid on the round trip itinerary for Robert P. Nelson ... Husband is a Vietnam Vet Rloc: *QZKYW. DD*** shown at Airport. Tkt Agt suggested calling Cust Svc prior to his return flight to remove bags from itinerary and start refund process of $*** for Prepaid Bags-*, Carry on-* and Seat Selection Fee. Can this be done?
The passenger was unable to remove the bags once he finished the reservation and found out that Allegiant's Honors Program allows for * checked bags , one carry on and seat selection for free for veterans. He has his Arizona Driver's license showing "Veteran", His American Legion Membership card as well as a copy of his DD*** discharge papers.
Removal of the * bags and * carry on from the return flight itinerary to be taken **Oct and the refund of the $*** collected for*the services mentioned previously.
This is our first trip with Allegiant and how this matter is settled will very likely affect our future travel plans using your airline
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Allegiant

Baggage and seat selection Fees already paid by a Vietnam Veteran.
Customer service issue
Reported by GetHuman1372165
Oct 18th, 2018 - a mon ago
I have an issue with Allegiant too
Fixed
Seen by 15 customers so far
Similar issue to 2310 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman1372165 started working on this issue
Oct 18th 9:46pm
GetHuman1372165 shared this issue with friends on Facebook
Oct 18th 10:17pm
GetHuman1372165 indicated the issue is not fixed yet.
Oct 18th 11:39pm