Refund of baggage and seat selection fees on round trip IWA*BIS*IWA prior to the return flight from BIS on **Oct.
GetHuman1372165's customer service issue with Allegiant from October 2018
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The issue in GetHuman1372165's own words
Trying to remove the * checked bags and * carry on bag that are presently showing on the itinerary *QZKYW and refund the Baggage Fees and Seat selection fees that have already been paid on the round trip itinerary for Robert P. Nelson ... Husband is a Vietnam Vet Rloc: *QZKYW. DD*** shown at Airport. Tkt Agt suggested calling Cust Svc prior to his return flight to remove bags from itinerary and start refund process of $*** for Prepaid Bags-*, Carry on-* and Seat Selection Fee. Can this be done?
The passenger was unable to remove the bags once he finished the reservation and found out that Allegiant's Honors Program allows for * checked bags , one carry on and seat selection for free for veterans. He has his Arizona Driver's license showing "Veteran", His American Legion Membership card as well as a copy of his DD*** discharge papers.
Removal of the * bags and * carry on from the return flight itinerary to be taken **Oct and the refund of the $*** collected for*the services mentioned previously.
This is our first trip with Allegiant and how this matter is settled will very likely affect our future travel plans using your airline
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