I paid for my bags online for $** before going on my trip and when I got to the counter...

GetHuman932003's customer service issue with Allegiant from July 2018

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The issue in GetHuman932003's own words
I paid for my bags online for $** before going on my trip and when I got to the counter it didn’t show in the computer so I had to pay $***. It then showed on the way back that I had * bags. I tried to get it fixed at the counter but couldn’t. I need at least $*** reimbursed. I just got your credit card too thinking this would be great and this has been a very difficult situation to remedy. My name is Shannon Brady and my daughter Makinzie Ford was also traveling with me. Thank you.
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Allegiant

Customer service issue
Reported by GetHuman932003
Jul 30th, 2018 - 9 mons ago
I have an issue with Allegiant too
Not resolved
Seen by 2 customers so far
Similar issue to 1656 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman932003 started working on this issue
Jul 30th, 2018 8:23pm