compensation

GetHuman863238's customer service issue with Allegiant from July 2018

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The issue in GetHuman863238's own words
Get back home after vacation ... Hello, i was due to arrive in pa from fl on *-* unfortunately that was not the case me and my * children were stuck in the airport for * hrs plus stuck on your aircraft for an additional * hrs. At that point we had the option to get off which was needed being we wouldn't have had a way home to w-b from Allentown at *am so not only did we have to suffer the delay all day we also were then stuck without our luggage until sat when you were able to book our flight again. Then upon arriving to get our flight on *-* we encountered another delay thankfully was only an hr or so but still an inconvenience. With that we had to purchase cloths as well as had additional expenses come up due to being stuck out of state for * additional days that were not planned. I am looking for a refund*compensation of some sort for our troubles. I do not plan to fly again anytime soon so that is not an option. Thank You.*Laura Perrins****-***-****
It was a huge inconvenience for me as well as my children. Being without clothes for * days as well as my son being without his medication. Also being in an airport with two kids for * hrs as well as stuck on an enclosed plane for almost * hrs.
I would appreciate a partial refund. However if unable to do so a voucher plus compensation will be appreciated. But must be good for about a year or so as we do not plan to travel before then.
I feel like i can be as were planning to move to Fl so we will be visiting our home town of Pa a lot. But our first experience with your airlines were not the best. So im hoping that can be rectified.
Tried calling however hold times are always greater than an hr, with two children and work i do not have that time to wait on hold. I've sent several emails and have yet to get a response from anyone.
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Allegiant

flight
Customer service issue
Reported by GetHuman863238
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 15 customers so far
Similar issue to 1323 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger

Timeline

GetHuman863238 started working on this issue
Jul 9th, 2018 4:24pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 9th, 2018 5:46pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 9th, 2018 5:52pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 9th, 2018 5:55pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 9th, 2018 7:59pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 10th, 2018 6:08pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 13th, 2018 2:27pm
GetHuman863238 indicated the issue is not fixed yet.
Jul 13th, 2018 2:33pm