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Bank America wants me to send additional info but I sent them what I had. They asked if I have contacted the carrier (you) At the time I had not. Should I try to contact BA again

GetHuman-cathome's customer service issue with Allegiant from July 2018

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The issue in GetHuman-cathome's own words

On ******, I booked flight *JRHFY from TRI to PIE on *******. The person taking me to the airport had a conflict so I had to change my flight to leave from Knoxville on *******. *K*Z*C*I am new to flying Allegiant so thought I could just change my existing flight to the new flight by changing the data on line. The problem is that Bank America is billing me $**.** for the first flight that I did not take. I contacted BA and they keep sending me letters asking for additional information that I do not have. Is there anyway Allegiant can help me?*Linda Griffith Sanchez* **** **** **** **********@***.com*I have only until ******* to resolve the problem or I will have to pay the $**.**.**Thank your for your help.

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Allegiant

Customer service issue

Reported by GetHuman-cathome

Jul 6th, 2018 - 5 years ago

I have an issue with Allegiant too

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Seen by 27 customers so far

Similar issue to 1279 others

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Items needed

Name on booking

6 Character booking reference

Email address used for booking

Date of birth for passenger