we are trying to postpone our flight. We have been trying to call for the past couple...

GetHuman840194's customer service issue with Allegiant from July 2018

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The issue in GetHuman840194's own words
we are trying to postpone our flight. We have been trying to call for the past couple hours. We either are hung up on or disconnected. we made sure we were in an area with good signal and wifi. We are trying to connect within the one hour prior to departure tripflex policy. However, even your website is down. This cannot be on our plate. We have tried multiple times through different devices to reach your "Manage Travel" page successfully. It keeps popping up an error box. **Please do not charge us for postponing our flight. And please let us use this flight voucher later in the year. Since your website is down, it seems only right. **Thank you.
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Allegiant

Customer service issue
Reported by GetHuman840194
Jul 1st, 2018 - 10 mons ago
I have an issue with Allegiant too
Not resolved
Seen by 5 customers so far
Similar issue to 1195 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman840194 started working on this issue
Jul 1st, 2018 11:19pm