We were a few minutes late for our flight Confirmation**H*WKM, flight ***. The informat...

GetHuman-aurorade's customer service issue with Allegiant from May 2018

211 similar
0 following
Help with my Allegiant issue
First: share to improve GetHuman-aurorade's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-aurorade to get a Allegiant rep on the line!
Always use the GetHuman Phone tocall Allegiant. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-aurorade may need:
Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-aurorade's own words
We were a few minutes late for our flight Confirmation**H*WKM, flight ***. The information I had received stated we were to arrive ** minutes early, then printed on the boarding pass was to arrive * hour early. So, that was the first discrepancy. The agent at the counter had us sign baggage tags that stated we were late. There was a one half hour delay in departure due to a "passenger count" discrepancy, so we failed to understand why the baggage could not have been loaded on our flight.**However, upon our arrival at the DesMoines airport, our baggage was not on the flight. We asked the baggage person to check to see if all the baggage was loaded. He suggested we go to the Allegient counter. Unfortunately, my husband is an amputee and it was too far of distance for him to walk and our ride was already waiting for us.**My husband is a military Retired Veteran serving ** years, a veteran of * wars, an amputee and insulin dependent diabetic caused from Agent Orange. He has PTSD and requires an emotional support animal. **The DesMoines Airport is a Six-hour round trip from our home. We are both Seniors and we need items that were in our baggage because we are driving to Indiana for our granddaughters college graduation.**How can we get our baggage to us expediously? We are thanking you in advance for ou cooperation in this matter.**Please respond at your earliest possible convenience.**Laverne Charles and Phyllis Jean Decker.
GetHuman-aurorade did not yet indicate what Allegiant should do to make this right.
I have an issue with Allegiant too
How GetHuman-aurorade fixed the problem
We are waiting for GetHuman-aurorade to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Allegiant's attention and get better help faster. Tap below to get started.
Having Allegiant issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Allegiant email you?
This email address isn't valid
Follow this issue
See how GetHuman-aurorade fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-aurorade
May 17th, 2018 - 10 mons ago
I have an issue with Allegiant too
Not resolved
Seen by 5 customers so far
Similar issue to 211 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-aurorade started working on this issue
May 17th, 2018 5:16am