Couldn’t reach a person am currently on hold ** minutes and this is my second call. Ne...
GetHuman-mrstarp's customer service issue with Allegiant from April 2018
Help with my Allegiant issue
The issue in GetHuman-mrstarp's own words
Reach an airline representative to talk about the ** minutes report ... Couldn’t reach a person am currently on hold ** minutes and this is my second call. Never reached anyone on the first call
Airline should realize customers will be concerned and make it transparent about how to reach a company representative
Get to speak with a responsible management official
I have an issue with Allegiant too
How GetHuman-mrstarp fixed the problem
Selected * as suggested from the message menu. After selecting * there were no obvious options to get a human so I chose the baggage claim option. Waited on hold * hour and * minutes. Was then transferred after finally reaching a human. After speaking with a member of the customer ‘management team’ I finally received a full refund after she tried for several minutes to talk me out of requesting a refund.
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