Phone disconnected while on hold - I was waiting on hold over * hours for a manager to...

GetHuman603673's customer service issue with Allegiant from April 2018

Help with my Allegiant issue
The issue and preferred resolution, in GetHuman603673's own words:
I was waiting on hold over * hours for a manager to process our refund. ... Phone disconnected while on hold
This is the *th time I've tried getting through.
To speak with a manager directly
Help with my Allegiant issue
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Allegiant

Allegiant Airlines
Customer service issue
Reported by GetHuman603673
Apr 17th, 2018 - 3 mons ago
I have an issue with Allegiant too
Not resolved
Seen by 2 customers so far
Similar issue to 1532 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman603673 started working on this issue
Apr 17th 3:11pm
GetHuman603673 reviewed the items needed
Apr 17th 3:12pm
GetHuman603673 indicated the issue is not fixed yet.
Apr 17th 3:15pm