Gentlemen**I am a Canadian resident, I checked your business class rate from Toronto to...

GetHuman1680293's customer service issue with Alitalia from December 2018

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The issue in GetHuman1680293's own words
Gentlemen**I am a Canadian resident, I checked your business class rate from Toronto to Rome, *with departure in JULY, **** - * weeks stay,* I see you have "I CLASS" fare with different rates, one in particular IH*T**D*, weekend fare, when this fare can be used?*why when I try to make a reservation in I class the system quoted a much higher fare?*Can you please let me know**Why cannot I used the lower 'I' class fare?
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Alitalia

Customer service issue
Reported by GetHuman1680293
Dec 3rd, 2018 - 2 mons ago
I have an issue with Alitalia too
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Seen by 5 customers so far
Similar issue to 161 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1680293 started working on this issue
Dec 3rd, 2018 5:08pm
GetHuman1680293 confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 6:15pm