I recently purchased a product from ali express but the parcel was late and i got worri...

GetHuman-derarli's customer service issue with Aliexpress Service from March 2019

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The issue in GetHuman-derarli's own words
I recently purchased a product from ali express but the parcel was late and i got worried so i opened a dispute talking to the seller telling him that i didnt receive anything he asked me to wait out the next couple of days maybe its on its way , its way past the recepit confirmation and the seller isnt replying to any of my messages, i’m requesting a refund of a the total amount that was paid or for someone to locate my parcel so i can pick it up , the local postal office cannot track it because they say the track number is too long and i dont know what to do at this point. **Thanks in advance
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Aliexpress Service

Customer service issue
Reported by GetHuman-derarli
Mar 26th, 2019 - a mon ago
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Mar 26th 2:04pm