I order a custom built guitar, and it was agreed that pictures would be shown along the...
GetHuman-altmail's customer service issue with Aliexpress Service from March 2019
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I order a custom built guitar, and it was agreed that pictures would be shown along the process to ensure that things went the right direction.*I specifically asked to see picture before any finish was applied, in case any adjustments to the guitar need to be made.*The seller ignored me, until I canceled the order, the first time.*The seller sent a picture after I canceled the order and the guitar was still a long way from finished.*I sent back the picture with areas circles that need to be either still done or adjusted. *Unfinished wood can still be worked at this point.*No response.*The Seller has * day left to ship the item, that is not finished and needs more time.*Once finish is on the guitar, it will need more curing time, to ensure that the finish isn't marred.*I offered him more time if he would show me the progress, with more picture, so I could see if things were going in the right direction.*I also repeatedly ask him not to ship the guitar before showing me pictures of the finished guitar.*All I get is no response.*I cannot do business with a person who refuses to communicate.*This led me to click the cancel button for the second time.*I am putting the charges on my credit card in dispute.
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