I want to know if the payment I made was approved or not,if the money went or not,and if the payment was approved y have my tins not been moved for shipping y are my tins still showing unpaid

GetHuman-cuttieba's customer service issue with Aliexpress Service from March 2019

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The issue in GetHuman-cuttieba's own words
I was trying to pay for the tins ,and Dey debited me and didn’t include my tins to be shipped ... Hello pls I ordered for some item on my app and I was debited but my tins have not been moved to be shipped ,my tins are showing at unpaid,pls I don’t understand and am confuse plsbi need ur help ,pls u can reply me through my email *****@***.com
I want it resolved,I want I guys to sent me an email indicating if the payment was approved and y u guys hav not sent my tins
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Aliexpress Service

Lingeries and sleep wear
Customer service issue
Reported by GetHuman-cuttieba
Mar 12th, 2019 - 5 mons ago
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GetHuman-cuttieba started working on this issue
Mar 12th 6:31pm