I was told several times by y'all && the seller Simon Wang I wasn't going to receive my...

GetHuman-rentrema's customer service issue with Aliexpress Service from March 2019

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The issue in GetHuman-rentrema's own words
I was told several times by y'all && the seller Simon Wang I wasn't going to receive my refund. I was emailed early this am by Simon Wang that he'd fully refund me because my package was lost. Mind you over the last week I've been told by him && y'all it was delivered. I kept saying it wasn't. Simon Wang kept asking for my email address & phone number. Like I explained to him I'm not going to give out my person info if I've already gave it when I ordered. Now he's asking for my PayPal info so I can get refunded. Again I'm not giving my personal info. I need you guys to step in && handle that. I didn't go through giving eBay my personal info last week when I called Forr free shipping stamps nor did I have to give personal information for my refund.
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Aliexpress Service

Customer service issue
Reported by GetHuman-rentrema
Mar 12th, 2019 - 5 mons ago
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GetHuman-rentrema started working on this issue
Mar 12th 6:22pm