I was told several times by y'all && the seller Simon Wang I wasn't going to receive my...
GetHuman-rentrema's customer service issue with Aliexpress Service from March 2019
Help with my Aliexpress Service issue
First: share to improve GetHuman-rentrema's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rentrema's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rentrema will want to follow the link below to head to their help center. We will check on GetHuman-rentrema later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rentrema may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-rentrema's own words
I was told several times by y'all && the seller Simon Wang I wasn't going to receive my refund. I was emailed early this am by Simon Wang that he'd fully refund me because my package was lost. Mind you over the last week I've been told by him && y'all it was delivered. I kept saying it wasn't. Simon Wang kept asking for my email address & phone number. Like I explained to him I'm not going to give out my person info if I've already gave it when I ordered. Now he's asking for my PayPal info so I can get refunded. Again I'm not giving my personal info. I need you guys to step in && handle that. I didn't go through giving eBay my personal info last week when I called Forr free shipping stamps nor did I have to give personal information for my refund.
GetHuman-rentrema did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-rentrema fixed the problem
We are waiting for GetHuman-rentrema to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.