I made an order with order number ************** on AliExpress but the supplier wrote m...
GetHuman-chinweug's customer service issue with Aliexpress Service from March 2019
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The issue in GetHuman-chinweug's own words
I made an order with order number ************** on AliExpress but the supplier wrote me that the price is too low and gave me another link to pay him an extra dollar for shipment. I am not comfortable with that so I cancelled the order. The supplier actually told me if I cancel the order I should use other reason code if not he will not agree. Why should I do that? I still want the item but the supplier is the one who doesn't want to send it. I think that's criminal. Why didn't he include the shipping on the item on display at AliExpress instead of requesting further payment away from AliExpress platform? That is his email to me below .....**"My dear friend,sorry to tell you,the price is too low and my boss said the package can't be shipped if the order is loss money, could you add us *$ shipping fee?so the order can't loss and no earn.looking forward to your reply soon.*This is *$ shipping fee:*https:**www.aliexpress.com*store*product*Fee-Shipping********************.html?spm*****.********.*******.*.*ba*****ADEcoT** If you don't want to add it ,pls cancel this order choose the reason of """"other"""",or """" don't want to buy it"""",Canceling order refund will be faster.otherwise we will not agree on you,hope you could understand,thanks.Have a nice day**"
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