Hi, I purchased received the item but it was not as description and out-dated product...

GetHuman2318398's customer service issue with Aliexpress Service from February 2019

1 view
 | 
14387 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman2318398's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Aliexpress Service help.
Before contacting them, items GetHuman2318398 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2318398's own words
Hi, I purchased received the item but it was not as description and out-dated product. So it was not something I could use anymore. They are UBS modems but not working with contemporary PCs. This is something I asked the seller even before making purchase and could only make payment after the sellers explanation. So after I received the item I claimed to the seller that these were not as described and I could not use them at all. So the seller then suggested to exchange to recent versions which I can use. I even allowed the seller reduce quantity of the items so that they do not worry about re-shipping of item. Moreover, I payed myself for the returning shipping and sent it right away. However, since then the seller is not sending other item back or not responding at all. This is so poor service and full of lies. Wasted so much money and time. I would like to get full refund for it please. ***Please check the meseges that I communicated with the seller regarding the order*Order number: **************
GetHuman2318398 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman2318398 fixed the problem
We are waiting for GetHuman2318398 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2318398 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman2318398
Feb 27th, 2019 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 1 customer so far
Similar issue to 14387 others
0 customers following this
Follow this issue to see how it gets fixed