Hi, I purchased received the item but it was not as description and out-dated product...

GetHuman2318398's customer service issue with Aliexpress Service from February 2019

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Hi, I purchased received the item but it was not as description and out-dated product. So it was not something I could use anymore. They are UBS modems but not working with contemporary PCs. This is something I asked the seller even before making purchase and could only make payment after the sellers explanation. So after I received the item I claimed to the seller that these were not as described and I could not use them at all. So the seller then suggested to exchange to recent versions which I can use. I even allowed the seller reduce quantity of the items so that they do not worry about re-shipping of item. Moreover, I payed myself for the returning shipping and sent it right away. However, since then the seller is not sending other item back or not responding at all. This is so poor service and full of lies. Wasted so much money and time. I would like to get full refund for it please. ***Please check the meseges that I communicated with the seller regarding the order*Order number: **************
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Aliexpress Service

Customer service issue
Reported by GetHuman2318398
Feb 27th, 2019 - 3 mons ago
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