I placed an order with MANNE Store on **th Feb for a pair of sandals O*N...

GetHuman2306055's customer service issue with Aliexpress Service from February 2019

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The issue in GetHuman2306055's own words
I placed an order with MANNE Store on **th Feb for a pair of sandals O*N ************** .** I have since received a message from the supplier asking for an extra payment for freight.** ( "Dear friend, we have check your address, it is a faraway shipment way to your address.so it need takes more shipping fee to send . hope you could add more $*.* shipping fee for the shipping company? please buy this link so that the shipping company can send as soon as possible.*https:**www.aliexpress.com*store*product*add-shipping-fees-*-*-dollars********************.html?spm*****.********.*******.*.*f***bfcryN**H** At the time of ordering this item the website states free postage to Australia. I have sent an email advising that the website states free postage and have not received any reply. I have since sent * more emails regarding the status of this order and there has been no reply.**Please advise the next step in regards to securing this item that I have purchased.

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Aliexpress Service

Customer service issue
Reported by GetHuman2306055
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 14261 others
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GetHuman2306055 started working on this issue
Feb 26th, 2019 4:32am