I have not received my order **** * * * * * * * *** ****I have a tracking number*VC...

GetHuman2233611's customer service issue with Aliexpress Service from February 2019

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The issue in GetHuman2233611's own words
I have not received my order **** * * * * * * * *** ****I have a tracking number*VC*********GB**I have contacted Royal mail in the UK who have told me it was shipped to Alderstone on January the **th where it was then sent on to my house full stop as I have not received the item within ** days of January **th they would consider it lost and this is their official stance. Please speak to the supplier and ask them to resend the item to me. Is it * is up to them to reclaim from the Royal mail in the UK. I have spoken to the supplier several times but they do not want to play ball and are not being fair. I am quite disgusted by the way they are doing business and it does not look good on AliExpress.
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Aliexpress Service

Customer service issue
Reported by GetHuman2233611
Feb 18th, 2019 - 8 mons ago
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Seen by 6 customers so far
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GetHuman2233611 started working on this issue
Feb 18th 4:46pm