I want to change the solution of my dispute result about the order( order ID...

GetHuman-leeyeeh's customer service issue with Aliexpress Service from February 2019

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The issue in GetHuman-leeyeeh's own words
I want to change the solution of my dispute result about the order( order ID: **************). The item is not as described at all : the color is not black, the material is not smokeless, the size is difference, very thin, the stick is not individual packed. The item quantity is not completed, the quantity I ordered is *, the arrival quantity is only *. I have to report the quality concern: the entire package is not contained the product place, expiration date, the product information and usage .From the reasons and concerns above mentioned, I want to have refund & keep the goods.* thank you for your time. as always i like to continue shopping on Aliexpress. I trust on Aliexpress Service.
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Aliexpress Service

Customer service issue
Reported by GetHuman-leeyeeh
Feb 15th, 2019 - 8 mons ago
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GetHuman-leeyeeh started working on this issue
Feb 15th 6:07pm