words*I ordered A wig from a seller and the wig was shedding ridiculously and matting u...

GetHuman-vibewith's customer service issue with Aliexpress Service from February 2019

2 views
 | 
12984 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-vibewith's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vibewith's next move: try the Aliexpress Service help center again.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vibewith will want to follow the link below to head to their help center. We will check on GetHuman-vibewith later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vibewith may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-vibewith's own words
words*I ordered A wig from a seller and the wig was shedding ridiculously and matting up to the point i couldnt Even brush it . I sent A picture to the seller and was told i would Receive a full coupon for the amount i paid $***. After receiving the coupon however i was Blocked from the seller from the store completely thus not being able to use the coupon or even send messages . I contacted AliExpress customer service and sent acnumerous amount of screenshots of the contact between the seller and i as Well as showing videos of how bad the hair was and even showing that the seller blocked me . I wad Told o would receive a one time full refund and i also Have a screenshot of that . It was then denied and i have Yet to receive any type of compensation .
GetHuman-vibewith did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-vibewith fixed the problem
We are waiting for GetHuman-vibewith to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vibewith fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-vibewith
Feb 7th, 2019 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 2 customers so far
Similar issue to 12984 others
0 customers following this
Follow this issue to see how it gets fixed