Paid & received goods. Goods arrived damaged. Advised supplier directly. Initial respon...

GetHuman-macanudo's customer service issue with Aliexpress Service from January 2019

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The issue in GetHuman-macanudo's own words
Paid & received goods. Goods arrived damaged. Advised supplier directly. Initial response was "damage happened international transit". Persisted & was offered $* refund or discount on next order. I don't wish to deal with that particular supplier again. *Escalated to dispute with Aliexpress. Resolution full refund. Supplier tells me full refund given. Cant see any refunds on cc. Asking supplier for confirmation of which cc they refunded but three times I only receive stupid msgs in response like ",.,." or ",.."
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Aliexpress Service

Customer service issue
Reported by GetHuman-macanudo
Jan 16th, 2019 - 9 mons ago
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GetHuman-macanudo started working on this issue
Jan 16th 9:31am