Hello there, I have problem with the payment, yesterday I have ordered goods...

GetHuman-monykosa's customer service issue with Aliexpress Service from January 2019

5 views
 | 
11345 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-monykosa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-monykosa's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-monykosa will want to follow the link below to head to their help center. We will check on GetHuman-monykosa later to make sure it's all set or try to help escalate.
The issue in GetHuman-monykosa's own words
Hello there, I have problem with the payment, yesterday I have ordered goods(**************) amount * and the price is *.**$ but when I place to ordered it’s cost me *.**$ for * times so it means **.**$. Now my ordered is ready to ship and amount only one, why does it cost me * time. I got only one mail from you that confirm I have paid successfully, but on my Visa card, has deducted *.**$ three times, why??? If it ‘s the policy or problem please let me know, and if possible can I get my money back which you have over charged?
GetHuman-monykosa did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-monykosa fixed the problem
We are waiting for GetHuman-monykosa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-monykosa fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-monykosa
Jan 15th, 2019 - 9 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 5 customers so far
Similar issue to 11345 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-monykosa started working on this issue
Jan 15th 3:11am