Hi. I tried logging in somewhere last month and i was informed that i had to verify stu...

GetHuman1965567's customer service issue with Aliexpress Service from January 2019

3 views
 | 
11321 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman1965567's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1965567's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1965567 will want to follow the link below to head to their help center. We will check on GetHuman1965567 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1965567 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1965567's own words
Hi. I tried logging in somewhere last month and i was informed that i had to verify stuff with my account on a computer. I did it and then realized that my orders and everything on my old account is gone. The same email i used for the old account is the one I'm using on this new account. I had orders coming in and now i have no way of tracking them. Now i have made a new order with this new account. The thing is i want these two accounts merged and not one deleted since i have orders on both. *The email address is *****@***.com.**Please help as soon as you can.
GetHuman1965567 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1965567 fixed the problem
We are waiting for GetHuman1965567 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1965567 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman1965567
Jan 14th, 2019 - 9 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 3 customers so far
Similar issue to 11321 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1965567 started working on this issue
Jan 14th 10:49pm