I bought * pairs of shoes. One was wayyy too wide, unwearable. Second one came in a dif...
GetHuman1899274's customer service issue with Aliexpress Service from January 2019
Help with my Aliexpress Service issue
First: share to improve GetHuman1899274's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1899274's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1899274 will want to follow the link below to head to their help center. We will check on GetHuman1899274 later to make sure it's all set or try to help escalate.
I bought * pairs of shoes. One was wayyy too wide, unwearable. Second one came in a different size, but the worse : totally different than the ones shown on the picture. *Dispute both orders, AliExpress protects the seller. Finally agreed to full refund of I send it back. Paid for a pair **$, price of shipping back to China **$. Total scam. *How would you feel if you order a product and receive something else so different ?!
GetHuman1899274 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1899274 fixed the problem
We are waiting for GetHuman1899274 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.