I ordered a few items on ******** to be delivered to my home address: ** Vjal Kristu Re...
GetHuman-lee_anne's customer service issue with Aliexpress Service from December 2018
3 views | 10285 similar | 0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-lee_anne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lee_anne's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lee_anne will want to follow the link below to head to their help center. We will check on GetHuman-lee_anne later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lee_anne may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-lee_anne's own words
I ordered a few items on ******** to be delivered to my home address: ** Vjal Kristu Re, Paola, PLA****, Malta.**I subsequent cancelled * of the items.**When I tracked the remaining orders, I discovered that * of the items had been cancelled without my knowledge. **Item *, New Kpop BTS BT** Bangtan Boys The Same Canvas Students Bag Phone Charge Backpack Fashion Teenage Backpack Travel Laptop Bag , was cancelled on ********. **And Item *, Mountainskin *XL Men's PU Jacket Leather Coat Autumn Slim Fit Faux Leather Motorcycle Jackets Male Coats Brand Clothing SA***, Size *XL, was cancelled on ********.**My * payment for all the items was made.**To recap:**I made * order of * items, I cancelled * of the items. *** item has been delivered today.**The remaining * items were cancelled without my knowledge.**Please can these x remaining items as listed above be posted to me, as they were meant to be Christmas presents.**Thank you and kind regards*Lee-Anne Johnson
GetHuman-lee_anne did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-lee_anne fixed the problem
We are waiting for GetHuman-lee_anne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.