Dear Aliexpress,**I bought a phone ** days ago and the shipment didn't answer me. I pai...

GetHuman1703176's customer service issue with Aliexpress Service from December 2018

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The issue in GetHuman1703176's own words
Dear Aliexpress,**I bought a phone ** days ago and the shipment didn't answer me. I paid ** euros for the express delivery and I don't get anything. Apart from that, I got a message this morning from DHL and I could see that I was going to get a package. I call them and they told me that the package wasn't mine because the number, the address and the name were different. I paid almost *** euros for the phone and I'm so scared because I don't get any answer. : **************(Current order).*Could you help me with that please? I dont know what more I can do, I'm desperate.**Thank you very much in advance
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Aliexpress Service

Customer service issue
Reported by GetHuman1703176
Dec 6th, 2018 - 5 mons ago
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GetHuman1703176 started working on this issue
Dec 6th, 2018 4:52pm