Hello.. Im a platinum aliexpress member.I used to be really satisfied with your service...

GetHuman1701328's customer service issue with Aliexpress Service from December 2018

8886 similar
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman1701328's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1701328's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1701328 will want to follow the link below to head to their help center. We will check on GetHuman1701328 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1701328 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1701328's own words
Hello.. Im a platinum aliexpress member.I used to be really satisfied with your service, but this time i really need your help regarding to my * dispute order n. LP***************And n. LP**************. *Ive opened dispute for my orders like a month ago. And ive placed orders *.**.*Seller is not responding, i havent recieved my parcels yet, and i got customs explanation that they are gonna destroy my both parcels because they are not original.i uploaded this as an evidence. *I asked for a full refund. *Aliexpress keeps extending my dispute and every ** days. It lasts around a month. It says to accept proposal but i dont have a button for it. *I would like to know when Will dispute be over and i want my refund cuz its not fair because you took my money and parcels are destroyed
GetHuman1701328 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1701328 fixed the problem
We are waiting for GetHuman1701328 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1701328 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman1701328
Dec 6th, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 8 customers so far
Similar issue to 8886 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1701328 started working on this issue
Dec 6th, 2018 12:35pm