Hello**I returned a product to Dodocool. After contacting the company about the refund...

GetHuman-barbatsi's customer service issue with Aliexpress Service from December 2018

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The issue in GetHuman-barbatsi's own words
Hello**I returned a product to Dodocool. After contacting the company about the refund and due to the inability to open disputes for returning the product with order number **************, they sent me a message stating that I would contact aliexpress so that you will return (from the company account ), the amount of $ **.***which corresponds to the value of the returned product.**The company's message follows*"OK, since you can not open a dispute now, please contact the Aliexpress service to ask them to refund you from our account, and please send them a message: Since the buyer can not open the dispute now, we can authorize aliexpress to refund $ **.** from our aliexpress account.*Please contact the Aliexpress service: https:**helppage.aliexpress.com*buyercenter*index.htm.*Best Wishes. ***Yours sincerely*Dr. Barbatsis Kostas
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Aliexpress Service

Customer service issue
Reported by GetHuman-barbatsi
Dec 3rd, 2018 - a mon ago
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GetHuman-barbatsi started working on this issue
Dec 3rd, 2018 7:23pm