I ordered a jacket and payed for quick shipping with a tracking number and signature re...
GetHuman-daedaex's customer service issue with Aliexpress Service from December 2018
Help with my Aliexpress Service issue
First: share to improve GetHuman-daedaex's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-daedaex's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-daedaex will want to follow the link below to head to their help center. We will check on GetHuman-daedaex later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-daedaex may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-daedaex's own words
I ordered a jacket and payed for quick shipping with a tracking number and signature release. Once I ordered the jacket and paid. My account now states "temporary suspended" because of suspicious activity. I've tried to look up the tracking number with out any success. I would like to find out what happened and fix the issue or be refunded. I've now waited more than two weeks without being able to log in or a jacket. I've tried chat support and haven't even been able to load the system to chat with someone and there's no contact numbers to dial. I'm in the US and feel like I've been cheated. Especially not being able to communicate with anyone on how to resolve this.
GetHuman-daedaex did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-daedaex fixed the problem
We are waiting for GetHuman-daedaex to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.