I ordered a jacket and payed for quick shipping with a tracking number and signature re...

GetHuman-daedaex's customer service issue with Aliexpress Service from December 2018

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The issue in GetHuman-daedaex's own words
I ordered a jacket and payed for quick shipping with a tracking number and signature release. Once I ordered the jacket and paid. My account now states "temporary suspended" because of suspicious activity. I've tried to look up the tracking number with out any success. I would like to find out what happened and fix the issue or be refunded. I've now waited more than two weeks without being able to log in or a jacket. I've tried chat support and haven't even been able to load the system to chat with someone and there's no contact numbers to dial. I'm in the US and feel like I've been cheated. Especially not being able to communicate with anyone on how to resolve this.
GetHuman-daedaex did not yet indicate what Aliexpress Service should do to make this right.
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Aliexpress Service

Customer service issue
Reported by GetHuman-daedaex
Dec 2nd, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
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Seen by 3 customers so far
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Timeline
GetHuman-daedaex started working on this issue
Dec 2nd, 2018 3:57am