Order ID: ****************the seller messaged me that they are not going to ship the or...

GetHuman1651550's customer service issue with Aliexpress Service from November 2018

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Order ID: ****************the seller messaged me that they are not going to ship the order, they don't have stock. Seller asked me to open a dispute but it is not possible. When I try to open a dispute Aliexpress says: You can "Open Dispute" ** days after the seller ships your item(s). If you have any questions about the order, please contact the seller.**The seller is not going to ship. I want a refund
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Aliexpress Service

Customer service issue
Reported by GetHuman1651550
Nov 29th, 2018 - 9 mons ago
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GetHuman1651550 started working on this issue
Nov 29th, 2018 7:42am
GetHuman1651550 indicated the issue is not fixed yet.
Nov 30th, 2018 9:00am