Hello, my problem is i tried to made the payment via my wife's card and it doesn't work...

GetHuman-zbidi_wa's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman-zbidi_wa's own words
Hello, my problem is i tried to made the payment via my wife's card and it doesn't work then i have the appeal thing. I don't have all the appeal documents here in Tunisia, the bank statement is in England, so i just uploaded my passport and my wife's card pictures. And i want to make the appeal process faster because i wanna make the payment ASAP before the discount is done. Here is the appeal number: **********************. Thank you.
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Aliexpress Service

Customer service issue
Reported by GetHuman-zbidi_wa
Nov 28th, 2018 - 9 mons ago
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Nov 28th, 2018 2:22pm