basically with reference to order ID **************, i had requested cancelation before...

GetHuman-nabeeha's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman-nabeeha's own words
basically with reference to order ID **************, i had requested cancelation before shipping, yet the seller shipped the order. i don't need it anymore. so i contacted their customer care the same day, and she(Roxy) asked me to open dispute stating reason "I no longer need the product" ten days later.*so today i opened dispute. but that option is available under return items. so then aliexpress asked me to return items within ** days which is impossible since i haven't received it. *so what do I do now? should I open dispute under refund items?
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Aliexpress Service

Customer service issue
Reported by GetHuman-nabeeha
Nov 23rd, 2018 - 10 mons ago
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GetHuman-nabeeha started working on this issue
Nov 23rd, 2018 4:02pm