The seller stopped communication on their solution.

GetHuman-carlwalk's customer service issue with Aliexpress Service from November 2018

Help with my Aliexpress Service issue
The issue in GetHuman-carlwalk's own words
Waiting to receive the item in the mail. ... Order ************** never received item. The whole story is in my conversation with the seller, who now has stopped communication. I am Carl Walker phone ***-***-**** , I would like a refund or the item I ordered, with a tracking number and a way to dispute it, if there is another problem.
In the conversation in the order with the seller, they said they would send the swing and asked me to end the dispute, I believed they would send as written in our conversation. I checked the tracking and it said it was never sent.
Refund or send the item .
I’ve always pay and when there is bad communication and I’m wrong I always apologize.
I contacted Aliexpress in message on Facebook today. It said it my take a couple days to get back with me.
I have an issue with Aliexpress Service too
How GetHuman-carlwalk fixed the problem
We are waiting for GetHuman-carlwalk to fix the problem and share the solution with the rest of us customers.
Please help with my Aliexpress Service issue
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid

Aliexpress Service

* layer leather hammock *** swing with pillow.
Customer service issue
Reported by GetHuman-carlwalk
Nov 2nd, 2018 - 2 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 5 customers so far
Similar issue to 6565 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-carlwalk started working on this issue
Nov 2nd 4:11pm
GetHuman-carlwalk shared this issue with friends on Facebook
Nov 2nd 4:12pm
GetHuman-carlwalk indicated the issue is not fixed yet.
Nov 2nd 11:45pm
GetHuman-carlwalk indicated the issue is not fixed yet.
Nov 2nd 11:49pm
GetHuman-carlwalk indicated the issue is not fixed yet.
Nov 3rd 12:09am