Received a phone that has stereo problem meaning no sound comes out other than beeps.A...

GetHuman1367892's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman1367892's own words
Received a phone that has stereo problem meaning no sound comes out other than beeps.After a brutal dispute with company Ali express offered a refund.Now the company is giving me problems saying that they will not accept phone if not sent by local post mail.But local post mail does not accept anything with battery they also want me to lie and say its a mp* player.I told the company that i will send the phone through Aramex which is the cheapest i can find but the company say they will refuse the package and will not pay Chinese tax *customs
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Aliexpress Service

Customer service issue
Reported by GetHuman1367892
Oct 18th, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman1367892 started working on this issue
Oct 18th 5:07am
GetHuman1367892 indicated the issue is not fixed yet.
Oct 19th 6:25am