For order number, **************, I received my product and it was not as described and...

GetHuman-lolhif's customer service issue with Aliexpress Service from October 2018

1 view
5370 similar
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-lolhif's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lolhif's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lolhif will want to follow the link below to head to their help center. We will check on GetHuman-lolhif later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lolhif may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-lolhif's own words
For order number, **************, I received my product and it was not as described and had many flaws. The accessory was too large to fit in the hand of the figure, and there was bad paint marks all of the figure, which I have taken pictures of and are on my dispute page. I opened a dispute for it to try and get my money back trying to do a refund only. What got approved was a return and refund, which is not what i want. There is no way to change it back or to propose a new solution. I want a refund only, for more than half of the value of my order. Please someone help me
GetHuman-lolhif did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-lolhif fixed the problem
We are waiting for GetHuman-lolhif to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid
Follow this issue
See how GetHuman-lolhif fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-lolhif
Oct 13th, 2018 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 1 customer so far
Similar issue to 5370 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lolhif started working on this issue
Oct 13th, 2018 12:58pm