For order number, **************, I received my product and it was not as described and...

GetHuman-lolhif's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman-lolhif's own words
For order number, **************, I received my product and it was not as described and had many flaws. The accessory was too large to fit in the hand of the figure, and there was bad paint marks all of the figure, which I have taken pictures of and are on my dispute page. I opened a dispute for it to try and get my money back trying to do a refund only. What got approved was a return and refund, which is not what i want. There is no way to change it back or to propose a new solution. I want a refund only, for more than half of the value of my order. Please someone help me
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Aliexpress Service

Customer service issue
Reported by GetHuman-lolhif
Oct 13th, 2018 - a mon ago
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GetHuman-lolhif started working on this issue
Oct 13th 12:58pm