Hey I purchased hair from you guys on august *. I just installed about a week ago. I wa...
GetHuman1165322's customer service issue with Aliexpress Service from September 2018
Help with my Aliexpress Service issue
First: share to improve GetHuman1165322's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1165322's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1165322 will want to follow the link below to head to their help center. We will check on GetHuman1165322 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1165322 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1165322's own words
Hey I purchased hair from you guys on august *. I just installed about a week ago. I was wondering why these straight bundles was always getting frizzy & nappy ..I've never had this problems before. But I'm noticing the problem is that these are not actually straight bundles!!! They're body wave bundles that was straightened and sent to me( I wet my hair to see what would happen) . The lady that i spoke to I clearly said I didn't want body wave bundles . If you guys didn't have the straight bundles I wanted I would've went to another vender!!! My name is Diamond Webb! I will be attaching pictures of the frizzyness & also the body wave . I purchased the hair from the vender Alipearl
GetHuman1165322 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1165322 fixed the problem
We are waiting for GetHuman1165322 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.