I order * dresses **.** each order* **************. One dress was red check and one w...

GetHuman1160487's customer service issue with Aliexpress Service from September 2018

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The issue in GetHuman1160487's own words
I order * dresses **.** each order* **************. One dress was red check and one was blue check. The seller emailed me and told me the blue check dress was no longer in stock and they would refund my money. When I received the red check dress the measurement was not as stated on the size chart. I open a dispute and requested the seller to refund $* for the red dress because the measurement was not as stated. The seller refund $** only - this does not cover the cost for the blue check dress that they did not send me. Aliexpress arbitrator decided $* for the red check dress to be refunded and $* for the blue check dress, which this is the item that I did not received. I am requesting $* for the red check dress and a full refund for the blue check dress $**.**- $**.** * $*.** owed on the blue dress. The seller send a tracking invoice as evidence as though I received both items, but I only received the red check dress

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Customer service issue
Reported by GetHuman1160487
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4271 others
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GetHuman1160487 started working on this issue
Sep 18th, 2018 3:10pm