i would like to know how would you resolve the problem if the seller give a wrong addre...

GetHuman1145994's customer service issue with Aliexpress Service from September 2018

3 views | 4133 similar | 0 following
Help with my Aliexpress Service issue
GetHuman1145994's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1145994 will want to follow the link below to head to their help center. We will check on GetHuman1145994 later to make sure it's all set or try to help escalate.
The issue in GetHuman1145994's own words
i would like to know how would you resolve the problem if the seller give a wrong address on the package and the package is arrived to someone else address. The tracking is saying delivery is completed.. IT is completed but not at buyer house because of the wrong Zip code that the seller provide. For that reason, I (buyer) could not get my refund.*This is my *rd time that such a thing had happened to me. It is my first time that i request for refund. Please revise my refund request. *According to my address Zip Code is ***** the package was mailed to zip code *****. The tracking delivery said the package was mailed successfully to different city different zip code..*Thank you**ORDER NUMBER:**************.**TRACKING NUMBER :LY*********CN.

GetHuman1145994 did not yet indicate what Aliexpress Service should do to make this right.

How GetHuman1145994 fixed the problem

We are waiting for GetHuman1145994 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1145994 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman1145994
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 4133 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman1145994 started working on this issue
Sep 15th, 2018 3:08am
GetHuman1145994 indicated the issue is not fixed yet.
Sep 20th, 2018 2:51am