On the **th of july I ordered for * dresses online, * were sent(*st was $**.** the othe...
GetHuman-thelmago's customer service issue with Aliexpress Service from September 2018
7 views | 4130 similar | 0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-thelmago's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-thelmago got the right customer help using our suggestion.
Before contacting them, items GetHuman-thelmago may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-thelmago's own words
On the **th of july I ordered for * dresses online, * were sent(*st was $**.** the other $**.**)and they were of low quality compared to the picture I saw before I ordered them when it was delivered,the *rd one ($**.**) I did not get and the seller told me that it got lost in transit when I sent them a mail after I did not get it on the supposed delivery day. I put in a dispute and the sellers of the * dresses that was sent agreed to pay me back $** each and I could keep the dresses, while the seller that lost my order agreed without contest to fully refund my money($**.**). I was told that it will take between *-** business days before I can get my money back, but it's over a month now and i still have not gotten my refunds. I have made several attempts to contact the sellers but non of them has responded to my mails. I need my refund back, dont want to have to take legal actions.
GetHuman-thelmago did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-thelmago fixed the problem
We are waiting for GetHuman-thelmago to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.