Hi so I purchase a hair with Mi Lisa hair on aliexpress this is my second time ordering...

GetHuman914632's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman914632's own words
Hi so I purchase a hair with Mi Lisa hair on aliexpress this is my second time ordering with her the quality of the hair was great and true to length so I decided to reorder with her again I ordered *bundles and a frontal the first time she sent in the frontal then I contact her and she mentioned it was a mistake so me being a kind and generous person I said no problem just go head and send and get the hair out to me she sent the hair and the she sent something I didn’t even get so I asked her about a refund she mentioned to give her *stars and she will let me keep the hair for free and she will send me * free bundles and it’s not about what she can give me for * stars it’s about getting what I paid for in a timely matter but she refuse to give me a refund and if you guys could please reach back out to me it would be amazing Thank you
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Aliexpress Service

Customer service issue
Reported by GetHuman914632
Jul 25th, 2018 - a yr ago
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GetHuman914632 started working on this issue
Jul 25th, 2018 5:04am
GetHuman914632 indicated the issue is not fixed yet.
Jul 26th, 2018 8:57am