Before placing my order I filtered the AliExpress results using “ships from United Stat...

GetHuman-ferris_b's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman-ferris_b's own words
Before placing my order I filtered the AliExpress results using “ships from United States”...I just got the notification that my order has shipped via epacket FROM CHINA!!! The reason I chose ships from US is because I need this product before July ** for an event or else it is entirely useless to me. I am very disappointed that AliExpress would sort a product that does not ship from the US with the ones that do—I know the order has already shipped but I would like to cancel it knowing it has shipped from China and will not arrive on time, if this is not possible, I would like a refund so that I can order from somewhere else that is honest about where their products ship from. Order number **************

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Aliexpress Service

Customer service issue
Reported by GetHuman-ferris_b
Jul 7th, 2018 - 5 years ago
Seen by 26 customers so far
Similar issue to 1808 others
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GetHuman-ferris_b started working on this issue
Jul 7th, 2018 2:53pm
GetHuman-ferris_b indicated the issue is not fixed yet.
Jul 7th, 2018 8:55pm
GetHuman-ferris_b indicated the issue is not fixed yet.
Jul 10th, 2018 8:30pm

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