The request for AliExpress to collect VAT upon payment for Swedish customers.

GetHuman-henrikl's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman-henrikl's own words
Sweden has changed the rules for how VAT (Value Added Tax) should be collected when ordering items online from countries outside of EU. **If the VAT is not collected directly by the online store, the customer has to pay a high VAT declaration fee for customs services in Sweden. **AliExpress has lost a lot of Swedish customers, due to this extra high fee we now need to pay.**Becuase of this new rule, many sellers on AliExpress also refuse shipments to Sweden.**I saw on AliExpress that they have made an agreement with Australia Taxation Office to collect the Australian goods and services tax (GST) when ordering from AliExpress. **I hope that AliExpress could offer the same service to Swedish customers, to collect the VAT when ordering from AliExpress.**The competitor 'Wish' online store has already made such agreements with the Swedish Customs Authority and the logistic company PostNord.**"Special agreement with foreign e-commerce platforms*Under some certain circumstances, VAT will be paid for in the e-Store even though the parcels will be delivered from outside the EU Customs Union. In these cases the parcels will be delivered to the recipient directly after approval from the Swedish Customs agency with no need for further payment from the recipient. As of now, PostNord has an agreement with the E-commerce platform Wish and the agreement covers orders placed from * pm, June **th and onwards. Provided that VAT has been paid for in a correct way, there is no need to pay a VAT declaration fee for these consignments."**It's good if AliExpress finds out a solution of how to collect the VAT because the same rules we now have in Sweden will also afflict the rest of the countries in EU next year.**More info could be read at these sites:**https:**www.postnord.se*en*receiving*collecting-mail*from-another-country**https:**www.larskarlsson.com*?p********Best Regards,*Henrik Ledin
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Aliexpress Service

Customer service issue
Reported by GetHuman-henrikl
Jul 3rd, 2018 - 10 mons ago
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Seen by 10 customers so far
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GetHuman-henrikl started working on this issue
Jul 3rd, 2018 8:49pm
GetHuman-henrikl indicated the issue is not fixed yet.
Jul 4th, 2018 7:50am
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Jul 4th, 2018 8:02am
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Jul 4th, 2018 8:03am
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Jul 4th, 2018 8:07am
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Jul 5th, 2018 10:24am
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Jul 9th, 2018 5:30am