I bought hair from Recool hair for $*** and the hair went bad after two weeks . I died...

GetHuman-massopjo's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman-massopjo's own words
I bought hair from Recool hair for $*** and the hair went bad after two weeks . I died the hair back*To a natural Color and it still didn’t help the hair. I got incontact with a worker and started texting on the WhatsApp, she was informed the hair was dyed and used and still insisted to send it back to get a refund. The hair took * weeks to get to them. When it finally arrived, she told me it arrived and that the hair was used and dyed, so they can’t refund me. So now I’m with out my money and I don’t*Have any hair. I just want my money back I’m tired of dealing with this company .
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Aliexpress Service

Customer service issue
Reported by GetHuman-massopjo
Jul 1st, 2018 - 10 mons ago
I have an issue with Aliexpress Service too
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Seen by 6 customers so far
Similar issue to 1603 others
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GetHuman-massopjo started working on this issue
Jul 1st, 2018 3:08pm
GetHuman-massopjo indicated the issue is not fixed yet.
Jul 3rd, 2018 12:55am
GetHuman-massopjo indicated the issue is not fixed yet.
Jul 3rd, 2018 1:05am