Hi. I ordered a Fred Perry t shirt, on what I thought was a Fred Perry outlet. £**.** w...

GetHuman-sonyamar's customer service issue with Aliexpress Service from June 2018

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Hi. I ordered a Fred Perry t shirt, on what I thought was a Fred Perry outlet. £**.** was taken from my bank, which I discovered was a Chinese company. I recieved a complete different brand t shirt, which I cud of bought in town for less than £**. It’s cheap, cal and not what I wud ever have ordered. They popped a note inside, with a email, if there was any problems. I have sent four emails, but no reply, I wudnt mind but it’s nearly£** and that’s slot of money too me. All I want is a address too send shirt back and a full refund. All I have is Ali express and email inside parcel too help me. Thanks
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Customer service issue
Reported by GetHuman-sonyamar
Jun 30th, 2018 - a yr ago
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GetHuman-sonyamar started working on this issue
Jun 30th, 2018 12:37pm
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Jun 30th, 2018 12:37pm
GetHuman-sonyamar indicated the issue is not fixed yet.
Jun 30th, 2018 1:39pm