Hi. I ordered a Fred Perry t shirt, on what I thought was a Fred Perry outlet. £**.** w...
GetHuman-sonyamar's customer service issue with Aliexpress Service from June 2018
Help with my Aliexpress Service issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Aliexpress Service help.
The issue in GetHuman-sonyamar's own words
Hi. I ordered a Fred Perry t shirt, on what I thought was a Fred Perry outlet. £**.** was taken from my bank, which I discovered was a Chinese company. I recieved a complete different brand t shirt, which I cud of bought in town for less than £**. It’s cheap, cal and not what I wud ever have ordered. They popped a note inside, with a email, if there was any problems. I have sent four emails, but no reply, I wudnt mind but it’s nearly£** and that’s slot of money too me. All I want is a address too send shirt back and a full refund. All I have is Ali express and email inside parcel too help me. Thanks
GetHuman-sonyamar did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-sonyamar fixed the problem
We are waiting for GetHuman-sonyamar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.