I never received two of my orders on AliExpress:*********************************The de...

GetHuman-jtanman's customer service issue with Aliexpress Service from June 2018

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The issue in GetHuman-jtanman's own words
I never received two of my orders on AliExpress:*********************************The delivery service listed them as delivered, but I never got them. In the US, you don't have to sign for packages, so there is no signature saying I got them, however, USPS can still list them as delivered.**Therefore, it is impossible for me to get proof that the package was never delivered, since the mail carrier, USPS, claims it was delivered.**I already chatted with a service representative at AliExpress who said he understood and would take care of it for me, but today I just got the dispute results back saying I would get no refund. Please look into this matter further, as I would like a refund on both these products.**Best,*James
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Aliexpress Service

Customer service issue
Reported by GetHuman-jtanman
Jun 29th, 2018 - a yr ago
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GetHuman-jtanman started working on this issue
Jun 29th, 2018 5:05pm
GetHuman-jtanman indicated the issue is not fixed yet.
Jul 2nd, 2018 6:16pm