My account is saying abnormal and they charged my account

GetHuman-rvneliza's customer service issue with Aliexpress Service from June 2018

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The issue and preferred resolution, in GetHuman-rvneliza's own words:
The problem I ran into: My account is saying abnormal and they charged my account
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-rvneliza
Jun 24th, 2018 - 2 mons ago
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GetHuman-rvneliza started working on this issue
Jun 24th 11:28pm