Hi My name is Dianne Palmer and I love Ali express. BUT I have had nothing but problems...

GetHuman-nookalan's customer service issue with Aliexpress Service from June 2018

Help with my Aliexpress Service issue
Hi My name is Dianne Palmer and I love Ali express. BUT I have had nothing but problems trying to log in. I have reset my p***word (as requested) but it keeps saying I am using another device and it has logged me off. I go through the process again and again but always end up with the same result. I do have the App on a different device but I logged out of that to see if that would help and now I cant get into any device to use the site. I love the diamond painting and was prepared to buy multiple projects but am now feeling really frustrated. PLEASE HELP..
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-nookalan
Jun 24th, 2018 - 2 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 7 customers so far
Similar issue to 1358 others
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Timeline
GetHuman-nookalan started working on this issue
Jun 24th 3:20am
GetHuman-nookalan indicated the issue is not fixed yet.
Jun 24th 8:41am
GetHuman-nookalan shared this issue with friends on Facebook
Jun 24th 8:42am
GetHuman-nookalan indicated the issue is not fixed yet.
Jun 24th 9:02am
GetHuman-nookalan indicated the issue is not fixed yet.
Jun 26th 11:55am
GetHuman-nookalan indicated the issue is not fixed yet.
Jun 26th 11:56am
GetHuman-nookalan indicated the issue is not fixed yet.
Jun 26th 11:57am