One of the sellers at your site sold a torn skirt and I filed a refund complaint but th...

GetHuman-mai_iris's customer service issue with Aliexpress Service from June 2018

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One of the sellers at your site sold a torn skirt and I filed a refund complaint but the seller agreed to return the money provided that the skirt was returned. Is this possible? The shipment until it arrived in my city took more than twenty days and now the shipment is required to be returned in nine days! This theft and immoral, this is clearly a threat .. This is the seller's mistakes and has to bear the consequences, why should I pay, this is not fair!* Is this moral. To ship within nine days means paying twice the value of the skirt, otherwise I have to shut up and keep the torn skirt. This is the seller's fault. Why sell broken things? Where is the secretariat? Where is the responsibility for this express?
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Aliexpress Service

Customer service issue
Reported by GetHuman-mai_iris
Jun 10th, 2018 - a yr ago
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GetHuman-mai_iris started working on this issue
Jun 10th, 2018 8:05am
GetHuman-mai_iris shared this issue with others over email
Jun 10th, 2018 8:05am