I ordered beads on line. Asked to sign in. said password incorrect. tried to change p...
GetHuman-docblalo's customer service issue with Aliexpress Service from June 2018
Help with my Aliexpress Service issue
First: share to improve GetHuman-docblalo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-docblalo's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-docblalo will want to follow the link below to head to their help center. We will check on GetHuman-docblalo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-docblalo may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-docblalo's own words
I ordered beads on line. Asked to sign in. said password incorrect. tried to change password. Said I would receive code in message on my phone. never received code. Tried numerous times. Locked out of my account. Do not know status of order. bank called twice to confirm payment.
GetHuman-docblalo did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-docblalo fixed the problem
We are waiting for GetHuman-docblalo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.