I ordered beads on line. Asked to sign in. said p***word incorrect. tried to change p...

GetHuman-docblalo's customer service issue with Aliexpress Service from June 2018

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The issue and preferred resolution, in GetHuman-docblalo's own words:
I ordered beads on line. Asked to sign in. said p***word incorrect. tried to change p***word. Said I would receive code in message on my phone. never received code. Tried numerous times. Locked out of my account. Do not know status of order. bank called twice to confirm payment.
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-docblalo
Jun 4th, 2018 - 21d ago
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Seen by 2 customers so far
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GetHuman-docblalo started working on this issue
Jun 4th 3:32pm