I never received my order and this is this second time trying to get in contact with

GetHuman-sdohrma's customer service issue with Aliexpress Service from June 2018

Help with my Aliexpress Service issue
I have not received my order. When I track my order it says that it was ****pped to my address but I never received anything in the mail. This is my second time reporting my situation to both you and AliExpress but have gotten really nowhere so please help me out. thanks.*Order ID: ***************Order date: ***********Time: *:** pm
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-sdohrma
Jun 4th, 2018 - 3 mons ago
I have an issue with Aliexpress Service too
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Seen by 4 customers so far
Similar issue to 64 others
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GetHuman-sdohrma started working on this issue
Jun 4th 2:53am
GetHuman-sdohrma indicated the issue is not fixed yet.
Jun 4th 2:53am